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thera-LINK Suggestions

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20 results found

  1. 1 vote

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  2. Show me a client's outstanding payment requests

    In a client profile, show me all their outstanding payment requests, so I can tell if I sent them and they just haven't paid yet or if I need to send them out.

    6 votes

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  3. 3 votes

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  4. 3 votes

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  5. Let me create a Super Bill

    Let me create a super bill in thera-LINK.

    6 votes

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  6. Mass Payment Request Deletion

    Let me delete all outstanding payments requests at once, so I don't have to click through and delete each one individually.

    2 votes

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  7. 3 votes

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  8. Change payment request language

    The language used in the payment request email could be perceived as "harsh" and cause clients to not reach out for the help they need. Please use milder language in this communication.

    1 vote

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  9. Allow payers other than the client

    Be able to make the payer other than someone who is in the session. I have young adults whose parents want to pay for their sessions. The parents have joined the practice, but won't be in the session. When I'm scheduling the session, it will only allow me to enter the person who is in the session (the young adult) as payer. It won't allow me to enter the parent's name. Right now, I create the appointment with the client's name and don't request payment. Then I have to go do a separate payment request and send it to the…

    3 votes

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  10. Outstanding payment reminders

    Send automatic reminders to clients that have outstanding payment requests.

    10 votes

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  11. Let clients store credit card info

    It is cumbersome for clients to have to enter their credit card number every time they make a payment through thera-LINK. Allowing clients to save their payment information would eliminate that step.

    9 votes

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  12. Send client payment receipts to the owner

    Send Stripe receipts for payments by clients to me as the owner rather than to the provider. It adds a step in my tracking to have to login to Stripe or get my staff to forward these receipts to me.

    3 votes

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  13. Stripe income report

    Give me a more robust income report for payments that I process through Stripe, so it is easier to reconcile numbers in thera-LINK, Stripe, and my bank account.

    2 votes

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  14. Display the denial reason for failed payments

    Show me the denial reason for failed payments, so I know why a card wasn't accepted and can take the appropriate next steps to collect payment.

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. Allow managers to create payment requests

    Allow office managers to send payment requests to clients, so I can help reduce providers' work load.

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  16. Send client's name to Stripe

    Send the client's name to Stripe along with their payment information, so I can identify who made what payment from my Stripe dashboard.

    6 votes

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  17. Add insurance billing

    Allow me to create and submit claims to insurers through thera-LINK

    4 votes

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  18. Use Square for payments instead of Stripe

    Allow me to use Square for payments because the transaction cost is lower.

    3 votes

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  19. Sync payments with Quickbooks

    Allow me to sync transactions taken through thera-LINK with Quickbooks.

    2 votes

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  20. Don't give managers access to the payments page

    Don't allow managers to see outstanding payment requests or payment history.

    1 vote

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